Terms of service

Terms and Conditions

Last Updated: October 17, 2026

Welcome to Kingsley Hills. These Terms and Conditions govern your access to and use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions, subject to your applicable statutory consumer rights.

1. Company Information

Trading Name: Kingsley Hills

Legal Business Name: ALBERTO GIACOMETTI

Legal Entity Type: Sole Proprietorship (Ditta individuale)

Registered Business Address:

Via Zumianella 67d
30030 Pianiga (VE)
Italy

Business Contact: contact@kingsleyhills.com

Kingsley Hills is operated by ALBERTO GIACOMETTI, a sole proprietorship registered in Italy.

2. Eligibility

By using our website and placing an order, you confirm that you are legally capable of entering into a purchase contract under the laws applicable to you.

3. Products and Availability

We make reasonable efforts to ensure that all product descriptions, photographs, specifications, sizes, and prices are accurate and up to date.

Product availability may change without prior notice. We reserve the right to correct genuine errors and update product information.

If an error materially affects an order you have placed, we will contact you and provide appropriate options, including cancellation and a refund where applicable.

4. Pricing and Payments

All product prices are displayed in the currency indicated at checkout.

Applicable taxes, shipping fees, and other charges will be disclosed before you confirm your purchase, as required by applicable law.

We accept the payment methods displayed at checkout. Payment must be successfully authorized or completed according to the requirements of the selected payment provider.

We reserve the right to update product prices for future purchases. Changes will not affect orders already accepted, except where permitted by applicable law.

5. Orders and Acceptance

When you place an order, you submit an offer to purchase the selected products.

We may decline an order for legitimate reasons, including product unavailability, payment authorization failure, or suspected fraudulent activity.

If we cancel an order after receiving payment, we will issue a refund in accordance with applicable law.

You will receive an order confirmation at the email address provided during checkout.

6. Shipping and Delivery

We deliver to the countries and regions available at checkout.

Estimated processing and delivery times are provided during the purchasing process or in our Shipping Policy.

Delivery times may vary due to carrier operations, customs procedures, public holidays, or other circumstances beyond our reasonable control.

Nothing in these Terms limits our legal obligations regarding delivery, loss, damage, or consumer remedies.

Customers are responsible for providing accurate shipping information.

7. Returns, Refunds, and Consumer Rights

Returns, cancellations, and refunds are governed by our Refund & Returns Policy and applicable consumer protection laws.

Where applicable, customers retain their statutory rights, including withdrawal rights, remedies for defective or nonconforming goods, and legally required refunds.

Our store policies do not exclude or restrict mandatory consumer rights.

Please review our Refund & Returns Policy before placing an order.

8. User Responsibilities

By using our website, you agree not to:

Use the website for unlawful or fraudulent activities.
Attempt unauthorized access to our systems.
Interfere with the website's security or operation.
Submit false or misleading information.

We reserve the right to restrict access where reasonably necessary to protect our customers and business.

9. Intellectual Property

The Kingsley Hills brand, website design, original content, logos, photographs, and other protected materials are owned by their respective rights holders.

You may not reproduce, distribute, or commercially exploit protected content without authorization, except where permitted by law.

10. Limitation of Liability

To the extent permitted by applicable law, Kingsley Hills shall not be liable for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for fraud, intentional misconduct, or mandatory consumer protections.

11. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

Our Privacy Policy explains how personal information is collected, used, stored, and shared.

12. Governing Law

These Terms and Conditions are governed by the laws of Italy, subject to any mandatory consumer protection laws applicable in the customer's country of habitual residence.

Nothing in these Terms deprives consumers of protections or jurisdictional rights provided by applicable law.

13. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our business operations, legal requirements, or website functionality.

Updated terms will be published on this page with the revised date.

Changes will not retroactively alter existing purchase contracts unless permitted by law.

14. Contact Us

For questions regarding these Terms and Conditions, orders, or customer support, please contact:

Kingsley Hills

Operated by: ALBERTO GIACOMETTI

Legal Entity Type: Sole Proprietorship (Ditta individuale)